Furniture Showroom Associate

Why Work with Van Gogh Designs?

Van Gogh Designs is a leading wholesale upholstered furniture manufacturer, crafting quality, locally made furniture since 1993. We pride ourselves on producing one-of-a-kind pieces tailored to our customers' specifications and desires, reflecting the artistry and personal expression of both our team and our clients.

We are currently seeking a Furniture Showroom Associate for our South Surrey Showroom. If you are passionate about furniture, design and customer service and thrive in a dynamic environment, we encourage you to explore the responsibilities and qualifications below.

Duties & Responsibilities:

Customer Engagement & Sales:

• Greet customers warmly and ensure a positive and productive showroom experience.
• Understand and maintain strong knowledge of all products, custom options, fabrics, finishes, and pricing to effectively assist our Designer Trade Account and Retail Dealer customers.
• Provide detailed information about merchandise, explaining features, options, and benefits to help customers make informed purchasing decisions.
• Identify customer needs and offer tailored solutions to enhance their home furnishing ideas.
• Develop and maintain strong customer relationships, instilling confidence through excellent service and product knowledge.
• Drive sales by cross-selling products and understanding the showroom layout.
• Consistently meet or exceed monthly and annual sales goals.
• Follow customer orders from selection, ordering and production, through to delivery and after sales follow up.

Showroom:

• Maintain the visual appeal of the showroom, ensuring all fixtures, fittings, and stock are kept to a high standard of cleanliness and organization.
• Utilize the point-of-sale system to efficiently process orders and keep clients informed about the status of their purchases.
• Assist with the selection, purchasing and monitoring of stock fabrics and other inventory items.

Team Collaboration:

• Work closely with your peers within the showroom, and all departments to ensure a seamless and supportive workplace and excellent customer experience.
• Participate in other administrative tasks as needed to support showroom operations.

Additional Responsibilities:

• Take on other tasks as needed to support the overall success of the showroom.

Qualifications:

• 1-2 years of experience in retail sales and customer service, preferably in furniture.
• Ability to articulate knowledge of current trends in home furnishings and design.
• Strong attention to detail and a highly motivated self-starter.
• Exceptional communication skills, both verbal and written, with the ability to convey information clearly and concisely. (Understanding Punjabi is an asset.)
• Team-oriented, with a cooperative spirit that fosters trust and collaboration among peers.
• Willingness to learn and assist with various administrative tasks.
• Proficiency in Windows and Microsoft 365.
• An interest and flare for design is an asset.

What We Offer:

• Competitive base salary plus commission, based on experience and skill set.
• A supportive and energetic work environment.
• Opportunities for professional growth within the company.

If you are a professional, energetic, and driven individual with a passion for furniture and sales, we would love to have you as part of our team at Van Gogh Designs.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental care
• On-site parking
• Paid time off
• Store discount
• Vision care

Shift Timings:

• 8-hour shift
• Day shift

Work days:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Surrey, BC V3Z 1A7: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (preferred)

Experience:

• Sales: 1 year (required)
• Customer service: 1 year (required)

Location:

• Surrey, BC V3Z 1A7 (required)

Work Location: In person